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September 17, 2024Membership Benefits Script for Nerds
Introduction to Membership
“At Neighborhood Nerds, our goal is to help you save time and have peace of mind with your technology. We’re here to make technology work for you, so you can get more done and have more fun.”
“Our membership is not just about fixing things when they break, though we’re great at that! It’s about helping you get the most out of your technology, whether that’s at home, work, or anywhere in between. We act as your advocate, caretaker, and tech-savvy neighbor who’s there to help you navigate everything from setting up devices to troubleshooting issues.”
Hourly Help (Neighbor Program)
“If you prefer a pay-as-you-go option, we have an hourly rate through our Neighbor Program. It’s $99 an hour, and we can help with anything you need—from picking out a new TV at Best Buy to setting up an audio system at home or even troubleshooting your dog’s electric fence.”
“Whether it’s tech advice, shopping assistance, or troubleshooting—if you need it, we’ve got you covered for $99 an hour.”
Membership Plans Overview
“We also offer membership options, which we highly recommend because they allow us to build a relationship with you. This way, we get to know your tech and your specific needs, so we can provide more personalized support.”
1. Standard Membership ($69/month)
“Our Standard Membership is $69 a month and gives you unlimited remote help. This means you can call, email, or text us anytime, and we’ll help you right away. We can even remote into your computer to troubleshoot issues or help with setup, all included in that monthly fee.”
“If you need an in-person visit, you get a discounted rate of $69 an hour (instead of $99) for us to come to your home, office, or wherever you need help.”
2. All-Inclusive Membership ($99/month)
“With our All-Inclusive Membership at $99 a month, you get everything in the Standard Membership plus unlimited on-site visits for troubleshooting and repairs. So if you’re having issues with something that was working before, like your printer going offline or your Wi-Fi acting up, we’ll come out at no extra cost.”
“For new setups—like installing a new TV, security camera, or home automation system—you still get the discounted $69 per hour rate.”
Closing
“So, whether you want to pay as you go with our Neighbor Program or get more consistent support with a membership, we’re here to help you with all your tech needs. It’s really about giving you peace of mind and making your tech work for you.”