Gizmo Guide™: The Ultimate Windows Laptop Performance Tuneup
September 18, 2024Neighborhood Nerds Membership
Get More Done and Have More Fun
About Our Services
Q: What is Neighborhood Nerds?
A: Neighborhood Nerds is your personal tech support team. We provide expert assistance for all your technology needs, from troubleshooting issues to setting up new devices and everything in between. Our goal is to help you get more done and have more fun with your technology!
Q: What types of services do you offer?
A: We offer a wide range of services, including:
- Unlimited remote support (phone, email, text)
- In-person tech support visits
- Custom Gizmo Guides™ (personalized user manuals)
- Tech coaching and education
- Personal shopping assistance for tech purchases
- Liaison services with internet and cable providers
Membership Options
Q: What membership options are available?
A: We offer three main options to suit different needs:
- VIP Membership (All-Inclusive): Unlimited remote and in-person support
- Standard Membership: Unlimited remote support with discounted in-person visits
- Neighbor (On-Demand): Pay-as-you-go option for occasional needs
Q: What does the VIP Membership include?
A: Our VIP Membership is priced at $99/month, with significant savings available on the annual plan. It includes:
- Unlimited remote help via phone, email, and text
- Unlimited in-person support for troubleshooting at no extra cost
- Discounted rate of $69/hr for new projects and setups
Join VIP Monthly Join VIP Annually (Save Big!)
“It’s wonderful having Nerds who know me and know what I need. I don’t have to give my life story to get help!” – Julie W.
Q: What does the Standard Membership offer?
A: Our Standard Membership is priced at $69/month, with savings available on the annual plan. It includes:
- Unlimited remote help via phone, email, and text
- Discounted in-person support at $69/hr (a $30 savings off our regular rate)
Join Standard Monthly Join Standard Annually (Save Big!)
“The best part of being a Neighborhood Nerds Member? No more ‘finger pointing’! If I hand a Request to the Nerds, I know it’s going to get done.” – Bobbi B.
Q: How does the Neighbor (On-Demand) option work?
A: Our Neighbor option is perfect for those who need occasional help. It’s priced at $99/hour, with no long-term commitment. You only pay for the help you need, when you need it.
“What do normal people do if they don’t have a Nerd like you in their lives? Everyone needs a Nerd in their life!” – Debbie K.
Our Nerds
Q: Who are your Nerds?
A: Our Nerds are tech-savvy college students with a passion for technology and helping others. They are knowledgeable, patient, and friendly, focused on providing guidance, advice, and hands-on help to make technology work for you.
“My Nerds are the most patient and knowledgeable people I have ever had the pleasure of working with. It does not matter when I call, they are always there!” – Kari W.
Q: Are your Nerds certified IT professionals?
A: While our Nerds are not certified IT professionals, they are power users of technology with extensive knowledge and experience. They are skilled at solving a wide range of tech issues and are continuously learning to stay up-to-date with the latest technology trends.
Getting Help
Q: How do I get help when I need it?
A: As a member, you can reach out to us via phone, email, or text anytime you need assistance. For in-person help, we’ll schedule a visit at a time that’s convenient for you. If you’re using our On-Demand service, simply contact us when you need help, and we’ll arrange for a Nerd to assist you.
Q: What types of technology do you support?
A: We support a wide range of technologies, including:
- Computers (PCs and Macs)
- Smartphones and tablets
- Smart home devices
- TVs and entertainment systems
- Printers and other peripherals
- Internet and Wi-Fi setup
- Software and apps
If you’re unsure whether we can help with a specific device or issue, just ask!
Ready to Get Started?
Q: How do I sign up for Neighborhood Nerds?
A: It’s easy to get started with Neighborhood Nerds! Choose the membership option that best fits your needs:
Still have questions? We’re here to help! Contact us anytime for more information about our services.
Neighborhood Nerds: Because everyone needs a Nerd in their Lives!
Leo
Born in Wurzberg, Germany April 6th, 1969. I have one younger brother. Grew up in Southeast US. I attended Central HS in Knoxville, TN and finished at Greeneville HS in Greeneville, TN. I met Debbie at Greeneville HS; we dated through college, her at Clemson and me at UTK. We married December 28th, 1991 in Greeneville, TN. We have four healthy sons. God has truly blessed me with a wonderful life!
I do a little bit of this, little bit of that; i'm an electrical engineer by trade (UTK 1991) and my day job is my engineering business (DBR Systems) where I provide automation solutions for manufacturing facilities. I also do some real-estate investing where I try to buy a new property once or twice a year; I run this business as RK Properties, LLC I also have a software company with a buddy in Seattle Bright Software, LLC Oh yeah...Founder of E.O.K. with partners Jay Albright and Chris Austin! I'm always looking for something else...
