FAQ

May 12, 2024

How can I get help with setting up new tech?

Setting up new technology is straightforward with the help of our knowledgeable Neighborhood Nerds. Here’s how you can get the assistance you need: Initial Consultation: Call […]
May 12, 2024

Do you provide support for repairs?

While Neighborhood Nerds does not operate a repair shop or perform off-site repairs, we offer a unique, hands-on approach to assisting with repairs: Concierge-Type Services: We […]
May 12, 2024

How can I schedule a Nerd Visit™?

Scheduling a Nerd Visit™ with Neighborhood Nerds is convenient and accessible through multiple channels: Phone: Call us at 865-622-2422. We are considering adding more local numbers […]
May 12, 2024

How much does it cost to become a member?

Neighborhood Nerds offers two levels of membership, each designed to cater to different needs: Standard Membership: Priced at $69 per month. This membership includes unlimited remote […]
May 12, 2024

What services does Neighborhood Nerds offer?

Neighborhood Nerds offers a unique approach to technology assistance. We don’t provide traditional repair services or operate a physical shop for drop-offs. Instead, our nerds work […]
May 12, 2024

Where is Neighborhood Nerds located?

Neighborhood Nerds operates completely online with a virtual office setup. Our nerds are college students located across the U.S., ensuring that we can match you with […]