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Hey there, future Member! So you’ve heard the buzz about Neighborhood Nerds, and you’re keen to join our family. You might be wondering what happens after you hit that ‘Sign Up’ button. Let me break down our Initial Discovery Visit for you, the essential first step in making your tech life hassle-free.
What’s the Initial Discovery Visit?
First off, congrats on taking the plunge! For a one-time fee of $100 and your first month’s membership fee of $69, you kick-start your journey to tech bliss. One of our skilled Nerds will swing by your place to get to know you, your home, and all the gadgets in it. Think of it as a friendly chat where we also roll up our sleeves and dig into the nitty-gritty of your tech setup.
What Do We Cover?
We’re thorough, really thorough. Here’s what we gather:
- Who’s Who: Names, cell numbers, emails, and addresses of everyone in the home. Got a business address? We’d love to know that too.
- Service Providers: Internet, cable TV, security systems—basically anything with a plug or a signal.
- Network Equipment: Modems, routers, access points, and wired connections. Yep, we go deep into the web of your Wi-Fi.
- Devices: Computers, printers, mobile gadgets—anything that connects to your network.
- Entertainment: All about your TVs and audio equipment. Movie night, anyone?
- Smart Home Gear: Ring doorbells, wise vacuum cleaners, you name it! If it’s tech, we want to know.
Why Do We Do It?
We collect all this info so that when you call us with an issue, we don’t have to ask a gazillion questions. We already know your setup and can jump straight into problem-solving. It saves time and helps us provide top-notch service, tailored just for you.