Billing Policy

Howdy Neighbors!

We wanted to take a quick second to remind our members about our payment policies.

Monthly Memberships: Every month on your signup date, we bill your preferred payment choice for your monthly membership.

Additional Accrued Charges (services and products): You have 30 days from the date of the invoice to submit payment. After 30 days, we will automatically bill the card on file used for your monthly membership. If you want us to bill the card on file ahead of the 30-day mark, simply reply to the invoice email.

If you haven’t already setup your preferred payment choice, just give us a call at the office and we will set it up. We accept the following payment methods:

– Credit or Debit Card (Visa, MasterCard, Discover, AMEX)
– Check
– Cash (in person only)
– Bank transfer

If you are unsure or have any further questions, simply email us at help@nnerd.com and we will be happy to help. If you prefer to speak with a Nerd, give us a call at 865-622-2422. Part of the fun of being a local, small business is we get to adapt and improve our processes to deliver a better experience for you, our awesome Clients.

Sincerely,

Your Neighborhood Nerds